http://wpthemedesigner.com/support/tags/premium-theme Online Support Community en-US Wed, 08 Feb 2012 20:41:25 +0000 http://bbpress.org/?v=1.0.2 q http://wpthemedesigner.com/support/search.php http://wpthemedesigner.com/support/topic/inceptive-theme-support/page/2#post-539 Wed, 18 May 2011 07:07:57 +0000 webmaster 539@http://wpthemedesigner.com/support/ <p>Kenny,</p> <p>Sorry, but I don't think it's a theme-related issue. Try using a different theme to see if the same issue happens. If same thing happens, perhaps you need to ask for a wordpress developer assistance to check your site and trace the issue.</p> <p>Thanks,</p> <p>WPTD Webmaster </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-538 Sat, 07 May 2011 14:45:38 +0000 Kenny Russell 538@http://wpthemedesigner.com/support/ <p>When trying to upload images using the image uploader in Wordpress posts, nothing is happening. I click on the "upload image" icon, but the image loader is not popping up.<br /> I am using 3.1.2 and cannot downgrade as i forgot to back up before updating WP. is there a quick code edit to fix? </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-529 Tue, 26 Apr 2011 15:51:53 +0000 webmaster 529@http://wpthemedesigner.com/support/ <p>Hi Andrew,</p> <p>Try resizing the image first before uploading to the site. That perhaps would do the fix.<br /> The reason behind is that the php script that does the thumbnail generation cannot generate thumbnails for very large images.</p> <p>WPTD Webmaster </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-528 Tue, 26 Apr 2011 15:35:33 +0000 Andrew Hallinan 528@http://wpthemedesigner.com/support/ <p>Why has it been 5 days with no reply? </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-527 Sat, 23 Apr 2011 19:56:43 +0000 Christopher Dearmon 527@http://wpthemedesigner.com/support/ <p>Thank you for the reply. Yes everything is working well now. I went ahead and removed Wordpress version 3.1.1 and installed version 3.0.<br /> That appears to have resolved all of the issues I was having.</p> <p>I am really enjoying the theme!</p> <p>Thanks again<br /> Chris </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-525 Wed, 20 Apr 2011 17:15:53 +0000 Andrew Hallinan 525@http://wpthemedesigner.com/support/ <p>Hi, </p> <p>I have <a>http://www.tampaseo.com</a>. I have the theme installed. Now, when I try to add an image to a post, nothing happens. It does not work.</p> <p>I also cannot press "edit" on the permalinks button...</p> <p>Could you please help?</p> <p>Thanks, </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-517 Tue, 19 Apr 2011 14:23:09 +0000 webmaster 517@http://wpthemedesigner.com/support/ <p>Hi Christopher,</p> <p>Are you still having some issues with your site? I went to your site and saw that everything's looking good. Let us know.</p> <p>Thanks,</p> <p>WPTD Webmaster </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-515 Sun, 17 Apr 2011 19:56:30 +0000 Christopher Dearmon 515@http://wpthemedesigner.com/support/ <p>Hi WPTD Webmaster,</p> <p>I have recently downloaded the your Inceptive Theme for my web hosting site. First off, Thank you for the fantastic theme! I really am impressed with the visual aspect and the back end functionality of the site.</p> <p>I have run into a couple small issues while trying to setup the theme for my website. I am wondering if you may have some guidance as to what I may be doing wrong? I have reviewed the FAQ's provided in the theme and look through the forums, but still unsure why a couple features are not working for me.</p> <p>1. I am trying to configure my first post for the slider on home page. The text and image are showing up fine, but I have also tried to add the "Learn More" and "Buy Now" buttons as shown in your Inceptive demo theme. Unfortunately, they are only showing up as text in the slide. They do not show as a link and they are not showing the button.gif for the background? They are both showing in the actual post that I've created, but not on the homepage slider. Any ideas?</p> <p>2. When trying to upload images using the image uploader in Wordpress posts, nothing is happening. I click on the "upload image" icon, but the image loader is not popping up. I have tried in both IE and Firefox. I am not getting an error message, and nothing happens when I click the icon. Any ideas on this one?</p> <p>If needed, the website is thewebsolutionsource.com</p> <p>I really appreciate your time and help!<br /> Chris </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-464 Sat, 29 Jan 2011 23:55:26 +0000 webmaster 464@http://wpthemedesigner.com/support/ <p>Hi Meagan,</p> <p>Yes it's possible. Try doing this:<br /> 1. Go to plugins &gt; jquery-slider.php<br /> 2. Go to line 24 where there is query_posts().<br /> 3. Edit query_post to look like this:<br /> query_posts("post_type=page&amp;order=DESC");</p> <p>Hope this helps,</p> <p>WPTD Webmaster </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-462 Sat, 22 Jan 2011 19:44:23 +0000 Meagan Cleary 462@http://wpthemedesigner.com/support/ <p>I'd like to feature pages instead of posts in the homepage slider, is that possible? </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-280 Sat, 24 Jul 2010 09:35:41 +0000 Minori Higuchi 280@http://wpthemedesigner.com/support/ <p>Thank you very much for your replay.</p> <p>Yes, I am using Inceptive Theme on wordpress version 3.0.<br /> That is a pity, but I love themes you designed.</p> <p>I am looking forward to new your theme! </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-275 Fri, 23 Jul 2010 13:16:55 +0000 webmaster 275@http://wpthemedesigner.com/support/ <p>Hi Minori,</p> <p>I think you are using wordpress version 3.0. Right? That's one of the latest features in Wordpress 3.0. We currently have not added that feature to our themes so that any version from 3.0 and below can work with our themes. We will add that feature when the current version gets very much stable on its new features.</p> <p>Hope this helps,</p> <p>WPTD Webmaster </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-272 Fri, 23 Jul 2010 08:04:52 +0000 Minori Higuchi 272@http://wpthemedesigner.com/support/ <p>Hello webmaster,</p> <p>I can not change order of custom-menu by drag and drop at Appearance -&gt; Menus.<br /> Widgets works drag and drop perfectly, and any plugin is not installed. </p> <p>Are there solutions of this problem?</p> <p>Thank you. </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-255 Fri, 25 Jun 2010 12:15:27 +0000 Alex T. 255@http://wpthemedesigner.com/support/ <p>Thank you very much! </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-254 Thu, 24 Jun 2010 05:31:20 +0000 webmaster 254@http://wpthemedesigner.com/support/ <p>Hi Alex,</p> <p>To remove that part, go to admin/theme-functions.php at line 98.<br /> There you will see the get_the_time() and get_the_author_meta().<br /> Be careful in editing. Make sure you keep the syntax correct.</p> <p>Hope this helps,</p> <p>WPTD Webmaster </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-253 Tue, 22 Jun 2010 19:34:22 +0000 Alex T. 253@http://wpthemedesigner.com/support/ <p>How do I remove the date and author below the post title in single posts?</p> <p>I am trying to remove the date that appears below the title of the posts, I already went to the single.php file and removed the line of code pertaining to the date, but that only solves the problem at the bottom (where the categories and tags show up), yet I cannot seem to find where to remove the date and author that appears below the post title.</p> <p>Thank you. </p> http://wpthemedesigner.com/support/topic/using-lightbox-gallery-with-inceptive-theme#post-238 Sat, 12 Jun 2010 02:05:34 +0000 webmaster 238@http://wpthemedesigner.com/support/ <p>Hi Justin,</p> <p>The inceptive theme already have a working fancybox plugin with it.<br /> That could be the cause why the lightbox didn't function.</p> <p>To use the fancybox plugin, all you have to do is to add "fancybox" class. Example below:<br /> &lt; a href="image-url"&gt;&lt; img src="image-url"/&gt;&lt; /a&gt;</p> <p>If you would like to remove the fancybox plugin, you just have to remove plugins/fancybox.php</p> <p>Hope this helps,</p> <p>WPTD Webmaster </p> http://wpthemedesigner.com/support/topic/using-lightbox-gallery-with-inceptive-theme#post-233 Fri, 11 Jun 2010 00:34:32 +0000 Justin Peters 233@http://wpthemedesigner.com/support/ <p>Hi, I'm trying to use the lightbox gallery with the inceptive them. It works fine with the standard wp template but fails when I try to use it on the inceptive them. Any pointers? </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-208 Wed, 26 May 2010 12:22:21 +0000 webmaster 208@http://wpthemedesigner.com/support/ <p>Hi Thea,</p> <p>Right. You cannot use a logo larger than the allowable space.</p> <p>By design, the navigation bar cannot be extended. If you'd like to have the theme redesigned to fit your desire, we can do that for you but you'll have to pay for the changes. If you have decided to do so, you may contact <a href="mailto:webmaster@wpthemedesigner.com">webmaster@wpthemedesigner.com</a>.</p> <p>Hope these helps,</p> <p>WPTD Webmaster </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-207 Tue, 25 May 2010 12:05:48 +0000 Thea Palmer 207@http://wpthemedesigner.com/support/ <p>Thanks for the reply. You are right that a larger logo would overlap with the navigation - so what I was hoping for was a quick fix that shifted the whole design down abit to allow for a larger logo? Also is there anyway to change the navigation bar so that it extends the whole width of the page? </p> <p>Many thanks!<br /> Thea </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-189 Wed, 19 May 2010 16:14:14 +0000 webmaster 189@http://wpthemedesigner.com/support/ <p>Hi Thea Palmer,</p> <p>A 500x136 logo is too large that it will surely overlap the navigation area and the slider area. I do recommend that you resize the logo perhaps at 368x100. You may use any graphic application software you have.</p> <p>Hope this helps,</p> <p>WPTD Webmaster </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-186 Wed, 19 May 2010 07:38:21 +0000 Thea Palmer 186@http://wpthemedesigner.com/support/ <p>Hi, </p> <p>I would like to use the inceptive theme with a slightly larger logo that 400 x 100 - ideally a minimum of 500 x 136 - is there anyway to change the allowed logo size? </p> <p>Thanks<br /> Thea </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-173 Wed, 12 May 2010 16:52:33 +0000 webmaster 173@http://wpthemedesigner.com/support/ <p>Hi Darren,</p> <p>Thanks for the notification. Previous comment has been edited already. Please check.</p> <p>Thanks,</p> <p>WPTD Webmaster </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-172 Wed, 12 May 2010 16:43:36 +0000 Darren Swartz 172@http://wpthemedesigner.com/support/ <p>thanks for the reply... unfortunately you gave us two identical lines of code.</p> <p>Kindly resend as soon as possible, so we can fix the problem.</p> <p>Thanks &amp; cheers</p> <p>Darren </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-171 Tue, 11 May 2010 01:54:40 +0000 webmaster 171@http://wpthemedesigner.com/support/ <p>Hi Darren,</p> <p>To replace the icons at the homepage sections, upload your new icons at images/icons_65x65 folder. Size should be 65x65 pixels. Then, go to "General Settings-&gt;Homepage Section" and set the icons from there.</p> <p>To remove the Twitter link, you may edit admin/admin-init.php and change line 467.<br /> From: "std" =&gt; "twitter-id",<br /> To: "std" =&gt; "",<br /> This will set default Twitter ID to empty string.</p> <p>Then after that, go to General Settings-&gt;Accounts and remove values in twitter ID. That will do the fix.</p> <p>Hope these helps,</p> <p>WPTD Webmaster </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-170 Mon, 10 May 2010 19:00:22 +0000 Darren Swartz 170@http://wpthemedesigner.com/support/ <p>Yo webmaster,</p> <p>How do I </p> <p>1) Insert/replace icons in homepage area?<br /> 2) Remove Twitter link from homepage</p> <p>Thanks! </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-137 Fri, 30 Apr 2010 10:18:58 +0000 webmaster 137@http://wpthemedesigner.com/support/ <p>HI Brian Fluhr,</p> <p>There could be a conflict with the plugins that you're using. Please try deactivating ALL of them. If the theme works after doing this, activate the plugins one at a time and see if the theme works. With this process, you'll be able to identify which plugin(s) had a conflict with the inceptive theme.</p> <p>Hope these helps,</p> <p>WPTD Webmaster </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-134 Fri, 30 Apr 2010 04:36:55 +0000 Brian Fluhr 134@http://wpthemedesigner.com/support/ <p>Hello,</p> <p>I just installed the inceptive theme to upgrade my site with a new design. However, all I see is a blank page. I have tried adding home page sections, twitter and footers - yet nothing shows - even though I hit save. </p> <p>Can you please see: mobilemarketingsells.com and let me know what the problem might be? </p> <p>Thanks,<br /> Brian </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-116 Sat, 24 Apr 2010 23:26:45 +0000 ryand26 116@http://wpthemedesigner.com/support/ <p>I can create you a quick logo for free if you need. Shoot me an email to <a href="mailto:ryand26@gmail.com">ryand26@gmail.com</a> or reply here. </p> http://wpthemedesigner.com/support/topic/inceptive-theme-support#post-82 Sun, 18 Apr 2010 08:44:53 +0000 Ian Mcrae 82@http://wpthemedesigner.com/support/ <p>Thankyou works fine,would be very helpful if i could have my site title in the header. </p>